no controlled substances), which can be sent directly to the pharmacy of your choice.* As soon your consultation is over, your prescription will be sent electronically to one of over 65,000 pharmacies to choose from.
If for any reason your pharmacy is unable to receive e-prescriptions, a traditional prescription is generated for our doctors to sign and fax.
MDLIVE does not prescribe DEA controlled substances, non-therapeutic drugs and certain other drugs which may be harmful because of their potential for abuse.
MDLIVE physicians reserve the right to deny care for potential misuse of services.
MDLIVE does not replace the primary care physician.
MDLIVE is not an insurance product nor a prescription fulfillment warehouse.
In the event a doctor does prescribe medication, he/she will usually limit the supply to no more than thirty days.
Patients with chronic illnesses should visit their primary care doctors or other specialists for extended care.
In case of a medical life threatening emergency, you should dial 911 immediately.
If you are required to pay, you will only be charged after you choose to consult with a doctor and your appointment time and payment information are confirmed. Following each consultation, our members are given a survey to evaluate their doctor and appointment.
You can cancel your appointment and receive a full refund, provided that you cancel at least 24 hours before your appointment time. The results are analyzed and reviewed for quality assurance and used as part of our continuous improvement process.
Convenience prescriptions for maintenance medicines may also be obtained in cases where a member is in transition to a new insurance plan or doctor.
It is important to note that MDLIVE is not a drug fulfillment warehouse.