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(The file is fairly large so you'll need a broadband connection to download the file in a reasonable amount of time.) As long as you've already got SP1 installed, then simply run the SP2 installer. I would like to know if somebody had the same error code Windows Update_8007371C "Windows Update_dt000" by trying to update to Windows Vista Service Pack 2 (KB948465). I turn off all programs, running system readiness tool, I also tried the clean boot method but Install Windwos Service Pack 2 Installation was not successful. Restart your computer and try the Windows Vista SP2 update again.Family ID=a4dd31d5-f907-4406-9012-a5c3199ea2b3&displaylang=en And if you need the full SP1 installer file, here's that link as well. I have found since posting my message that he has NOT got SP1 installed, so I will have to install that first and then SP2. The SMI primitive installer failed setup or servicing. Thanks Google Search For: "Error: ERROR_SMI_PRIMITIVE_INSTALLER_FAILED(0X8007371c)"It appears running a number of tools to find any readiness issues and fix any corrupted files.. The service pack install on the Comm Serve Software Cache directory fails due to changing the Comm Serve Software Cache location.Make sure to delete the Comm Serve Cache contents present in the old location before you proceed to change the cache location.For steps on deleting the Comm Serve Cache contents, see Deleting Cache Contents.The service pack install on the Comm Serve Software Cache directory fails due to an earlier incomplete or failed install of the service pack.I followed the instructions below, deleted the vlite key from the system registry, & when It rebooted it immediately found & installed sp2. ________________________________________________ 1.

Hi all, a friend is using Vista Home Edition on a HP Laptop and has tried to download Service pack 2, but keeps getting the same message "Failed" We have downloaded the hot fix key and run that, but still no joy. Are you talking about the Home Basic or the Home Premium of Vista? To see is it is go to start, right click on computer, go to properties. It should list your OS and if installed the Service Pack.All the other updates are coming down, but not the Sevice Pack 2. I did not have this problem with mine own version (Vista Home Premium) when I upgraded from SP 1. If none are listed then you must install Service Pack one to get SP2 to work.You can try the downloads at this link: will provide the downloads for both Service Packs. Manmur The key when installing such things is to make sure the computer is clean and functioning well..Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement.Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Other company and product names may be trademarks of their respective owners.